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Running head: HR PROFESSIONAL1HR ProfessionalNameInstitutionHR PROFESSIONAL2HR ProfessionalIn this paper, I will interview one Mr. Smith from Safari Travel Services. The company isbased in New York City and its deals with travel services. Mr. Smith is the human resourcemanager and as such mandated with several roles. Below are some of the questions that I askedhim.Me: What are your roles as an HR in your company?Mr. Smith: Like other companies, we are mandated in ensuring that everything is runningsmoothly in the company. First and for most as an HR manager must make sure employees arealways motivated so as to deliver services effectively and efficiently. Employees usually earncommissions based on the number of bookings that are made. Therefore, if there are few sales orbookings employees will have low morale thus decreasing their productivity. As such, it is uponthe Human resource manager to come up with several motivation techniques to keep theemployees motivated. For instance, employees require appreciation each and every time. Moreso, they need to be rewarded for their hard work. We are also mandated reimbursing theemployees. Another crucial role is ensuring that the payroll is effective. Last but not least, HRprofessional ensures that new employees are trained on how to file expenses.Me: What are some of the discretionary benefits that one can get from your company?Mr. Smith: Discretionary benefits are crucial to employees as they support th ...


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