Running head: CRISIS MANAGEMENT1Crisis ManagementStudentInstitutionDateCRISIS MANAGEMENT2Question 1.MEMOTO: The Executive HousekeeperFROM: Hotel ManagerSUBJECT: Cleaning or Servicing Suspicious RoomsDATE: 12Th March 2018.It has come to my notice that the guest in room 415 looks suspicious, from the information youprovided and my assessment of the room, I am concerned for the safety of the housekeeping andour other guests. However, for the case of the guests in the hotel rooms, I am in contact andcommunication with the police chief, and we are closely monitoring the situation. The safety ofthe workers and guests of the hotel remains a priority, and I have some steps I would recommendwhile cleaning or servicing room 415.When an employee is going to clean or service the room, one should be accompanied byanother housekeeper for the safety of that employee (Dilek, 2013). Going to the room alonecould be dangerous since we have not identified the nature of the activities our guest is involved.The items in the room that are suspicious and out of the ordinary should not be touched withbare hands, and they should be handled with gloves to avoid being connected or incriminatedalong with the guest when he is found to be involved in criminal activities.Dont throw away the things that might look like can help in conducting an investigationwhich will be got from the guests room (Dilek, 2013). Some items that should be kept wellinclud ...
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