Running Head: PROJECT MANAGEMENT1Project ManagementStudents NameInstitution of AffiliationCourseDatePROJECT MANAGEMENT2IntroductionWhen overseeing as business startup, it is important to apply the project managementskills, tools and techniques to monitor the progress of the project throughout its implementation.A business startup is among the projects that require effective project management skills andtools so that the goals and objectives or the project are realized and any issue that may deviatethe project from its original purpose is addressed immediately it is identified. Projectmanagement, however, requires accurate and active participation of all stakeholders to ensurethat the customer service drives the project to its completion. Below is a description of one of theprojects I have successfully undertaken in my career.the mission and objectives of the projectThe mission of the customer concept program is to facilitate integrity and credibility inthe values and cultures of companies who deal in international marketing. Therefore, thecompanies their employees were strive to live by their mission to ensure they achieve success intheir marketing plans (Field, Keller & Open University, 2016). The objective of ConsumerConcepts program is to increase customer satisfaction and reduce complaints through exemplarycustomer services. With accurate and detailed information about the product of a company, thisprogram was providing positive reviews o ...
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