Interview with a Nursing Quality EXpert
Directions: After completing your interview, you must use
this form to submit your assignment to the Dropbox. You may use the
form to capture information as you conduct your interview, or fill
it in later. The form is expandable and will enlarge the textbox to
accommodate your answers. Do not rely only on this form for
everything you must include! Please look in Doc Sharing for
specific instructions in the Guidelines for this assignment.
Criteria Fill in the answers in this column.
Indicate 2 scholarly resources or texts used prior to the
interview to familiarize yourself with the individual’s
organization, role, or any of the questions you plan to ask that
will make you a more knowledgeable interviewer. Resource #1:
Resource # 2:
Demographics: Provide initials, credentials, job title, and
length in present position of the registered nurse interviewee.
Include the date and time the interview was conducted. Provide a
working phone number for instructor follow-up if needed.
Required Questions
(Ask the interviewee about EVERY topic in this section)
Scope of responsibility: Major responsibilities, direct
reports, and operational budget
Organizational mission, vision, values, and beliefs
Strategic planning related to ONE core competency (name the
core competency)
Role of BSN-prepared nurse to support the strategic plan
Practice Impact Question
(Reflect on the interview afterwards to ask yourself this
question and provide it below.)
How does completing this interview impact your practice as a
BSN-prepared nurse Give specific examples.
Interview with a Nursing Quality Expert:
Guidelines
PURPOSE
The following is the purposes of this assignment:
• Discuss the roles and responsibilities of a Nursing Quality
Expert in a selected healthcare organization.
• Review the organization’s mission, vision, values, and
beliefs.
• Discuss the Nursing Quality Expert’s strategic plan as it
relates to The Institute of Medicine’s Quality initiatives and ONE
of the following core competencies.
1) Employ evidence-based practice
2) Apply quality improvement
3) Utilize informatics
• Conduct a core competency-focused interview with a Nursing
Quality Expert.
• Articulate the role of the BSN-prepared nurse to support
the strategic plan related to selected IOM core competency.
• Articulate what was learned from time spent with
interviewee and how own nursing practice will change as a result of
the encounter and completion of this assignment.
COURSE OUTCOMES
This assignment enables the student to meet the following
course outcomes.
CO 1: Apply leadership concepts, skills, and decision making
in the provision of high quality nursing care, healthcare team
management, and the oversight and accountability for care delivery
in a variety of settings. (PO #2)
CO 3: Participate in the development and implementation of
imaginative and creative strategies to enable systems to change.
(PO #7)
CO 5: Apply improvement methods, based on data from the
outcomes of care processes, to design and test changes to
continuously improve the quality and safety of healthcare. (PO #8)
CO 6: Develop a personal awareness of complex organizational
systems and integrate values and beliefs with organizational
mission. (PO #7)
CO 7: Apply leadership concepts in the development and
initiation of effective plans for the microsystems and/or
system-wide practice improvements that will improve the quality of
healthcare delivery. (PO #2 and 3)
POINTS
This assignment is worth a total of 200 points.
DUE DATE
This assignment, Interview with a Nursing Quality Expert, is
due at the end of Week 6. Submit your completed interview, using
the Interview Form, to the basket in the Dropbox by Sunday, 11:59
p.m. MT. Post questions to the weekly Q & A Forum. Contact your
instructor if you need additional assistance. See the Course
Policies regarding late assignments. Failure to submit your paper
to the Dropbox on time will result in a deduction of points.
DIRECTIONS
1. Download the NR447 Interview Form from Doc Sharing. It is
found under the Week 6 Interview link.
2. Select your interviewee, schedule and conduct an
interview. This individual must be a Registered Nurse employed in a
leadership role as a Nursing Quality Expert. Job titles of RNs who
may be considered include, but are not limited to: Quality Care
Coordinator, Performance Improvement Officer/Coordinator, Director
of Quality Assessment, Compliance Officer, Safety Director,
Regulatory Officer/Director If you have any concerns about whether
the RN is “suitable” for this assignment, contact your instructor
BEFORE you schedule and conduct the interview.
3. Review all areas of inquiry on the Interview Form located
in Doc Sharing PRIOR to conducting the interview. You may print the
form and take it with you to the interview. However, you may not
give it to the individual and ask him or her to complete it and
return it to you.
4. Note there are three areas of inquiry to discuss with the
RN/Nursing Quality Expert.
5. Prior to conducting interview, review two scholarly
resources related to the ONE aforementioned core competencies upon
which you plan to focus. These resources should guide your
interview process and understanding of the Nursing Quality Expert’s
role and responsibilities as it relates to the selected core
competency. If you have questions about what constitutes a
scholarly resource, please ask your instructor.
6. Prior to interview, review the organization’s mission,
vision, values and beliefs.
7. Note that practice impact must be addressed by YOU and is
a very important criterion
8. Conduct the interview. The length of your interview will
vary but should not exceed one hour.
9. Submit the form to the Dropbox prior to the deadline
outlined above.
GRADING CRITERIA
Category Points % Description
Scholarly Resources 20 10% Name two resources reviewed prior
to conducting interview related to selected core competency.
Describe how each resource helped student prepare for and
conduct interview.
APA formatting for two resources is correct.
Demographics 10 5% Initials, credentials, job title, and
length in present position of interviewee are provided. Date and
time of interview are provided. Working phone number of interviewee
is provided for instructor to follow-up if indicated.
Scope of Responsibility 30 15% Provide a paraphrased or
summary of the interviewee’s answer indicating major
responsibilities and number of direct reports (staff who report to
him/her). If none, please say so. Indicate total operational budget
for which interviewee is responsible. If unwilling to share, say
so. You may quote the interviewee, but sparingly. Do NOT provide a
verbatim transcript of everything that was said. Bulleted items may
be used.
Mission, Vision, Values, and Beliefs of the Organization 30
15% Provide a paraphrased or summary of the interviewee’s answer.
Do not quote from the website. Use the Nursing Quality Expert’s
interpretation of these. You may quote the interviewee, but
sparingly. Do NOT provide a verbatim transcript of everything that
was said.
Bulleted items may be used
Strategic Plan as it Relates to ONE Core Competency 30 15%
Name the core competency. Provide a paraphrased or summary of the
interviewee’s answer about how the core competency is incorporated
in a unit, department, and organization’s strategic plan. You may
quote the interviewee, but sparingly. Do NOT provide a verbatim
transcript of everything that was said.
Bulleted items may be used.
Role of BSN-Prepared Nurse to support strategic plan as it
relates to the same core selected 30 15% Provide a paraphrased or
summary of the interviewee’s answer about the role of BSN-prepared
nurses to support strategic plan as it relates to selected core
competency. You may quote the interviewee, but sparingly. Do NOT
provide a verbatim transcript of everything that was said.
Bulleted items may be used.
Practice Impact 30 15% Summarize specifically what you
learned from interaction with interviewee. Describe how your own
nursing practice will change as a result of learning about roles
and responsibilities of interviewee, the core competency, and
completion of this assignment.
Scholarly Writing 20 10% Name of student and date of
interview appears on Interview Form. Punctuation and sentence
structure are correct. Evidence of spell and grammar check.
Resources are formatted according to APA.
Total 200 points 100% A quality assignment will meet or
exceed all of the above requirements.
GRADING RUBRIC
Assignment Criteria A
Outstanding or Highest Level of Performance B
Very Good or High Level of Performance C
Competent or Satisfactory Level of Performance F
Poor or Failing or Unsatisfactory Level of Performance
Scholarly Resources
20 points Specifically names two scholarly resources reviewed
PRIOR to interview.
Thoroughly states how EACH resource helped prepare for the
interview.
18–20 points Names two resources reviewed PRIOR to interview,
but are not necessarily scholarly in nature.
States how EACH resource helped prepare for the interview.
16–17 points Names only one resource reviewed PRIOR to
interview.
Briefly states how resource helped prepare for the interview.
14–15 points Does not name scholarly resources and/or does
not indicate how resources helped prepare for the interview.
0–13 points
Demographics
10 points Provides initials, credentials, job title, date of
interview, and working phone number of interviewee.
9–10 points Omits one element but maintains anonymity by
providing only initials.
8 points Omits two or three elements.
7 points Provides name instead of initials. Omits most or all
of the elements.
0–6 points
Scope of Responsibility
30 points Provides a thorough summary of the interviewee’s
answer indicating major responsibilities, number of staff reporting
to him/her and total operational budget for whom interviewee is
responsible.
28–30 points Provides only highlights of the interviewee’s
answer but leaves out either responsibilities, number of staff
reporting, or operational budget.
25–27 points Provides brief paraphrased summary but leaves
out two criteria.
23–24 points Does not pose this question, or does not provide
answers to criteria. 0–22 points
Mission, Vision, Values, and Beliefs of the Organization
30 points Provides a thorough paraphrased summary of the
interviewee’s answer, including his/her interpretation of the
mission, vision, values, and beliefs of the organization.
28–30 points Provides only highlights of the interviewee’s
answer but does not include interviewee’s interpretation of mission
or vision or values or beliefs.
25–27 points Provides a brief paraphrased summary of the
interviewee’s answer but does not include interpretation of two of
the items.
23–24 points Does not pose the question or does not provide
answers to three or more of the criteria.
0–22 points
Strategic Plan as it Relates to ONE Core Competency
30 points Names the core competency correctly, and provides a
thorough paraphrased summary of the interviewee’s answer about how
a unit or department incorporates the core competency into the
strategic plan.
28–30 points Describes the core competency but does not
necessarily name it correctly. Provides only highlights of the
interviewee’s answer regarding how a unit or department
incorporates the core competency into the strategic plan.
25–27 points Describes a competency but not a core
competency. Provides a brief summary of the interviewee’s answer
about how a unit or department incorporates the competency into the
strategic plan.
23–24 points Does not pose the question or name a competency.
Does not provide a paraphrased summary of the interviewee’s answer.
0–22 points
Role of BSN-Prepared Nurse to support strategic plan as it
relates to the same core competency
30 points Provides a thorough paraphrased summary of the
interviewee’s answer about the role of BSN-prepared nurses to
support the strategic plan as it relates to same core competency.
28–30 points Provides only highlights of the interviewee’s
answer about the role of BSN-prepared nurses to support the
strategic plan as it relates to same core competency.
25–27 points Provides a brief paraphrased summary of the
interviewee’s answer about the role of BSN-prepared nurses to
support the strategic plan as it relates to same core competency.
23–24 points Does not pose the question or fails to state the
role of BSN-prepared nurses in core competency as it relates to the
strategic plan.
0–22 points
Practice Impact
30 points Composes a thorough summary of what was learned
from interaction with the interviewee and describes how personal
nursing practice will change as a result of learning about roles
and responsibilities of the interviewee.
28–30 points Shares highlights of what was learned from
interaction with the interviewee AND describes how personal nursing
practice will change as a result of learning about roles and
responsibilities of the interviewee.
25–27 points Shares a brief summary of what was learned from
interaction with the interviewee OR describes how personal nursing
practice will change. Does not include both.
23–24 points Fails to summarize what was learned from
interaction with the interviewee AND fails to describe how personal
nursing practice will change.
0–22 points
Scholarly Writing
20 points Name of student and date of interview appears on
the Interview Form. Punctuation and sentence structure are correct.
Evidence of spell and grammar check.
Scholarly resources are in proper APA format.
18–20 points Name of student and date of interview appears on
the Interview Form.
Minimal punctuation, sentence structure errors noted.
Few grammar or spelling errors are noted.
Scholarly resources contain one or two APA formatting errors.
16–17 points Name of student or date of interview is missing.
Several punctuation, spelling and sentence structure errors
noted.
Scholarly resources contain three or more APA formatting
errors.
14–15 points Name of student or date of interview is missing.
Many punctuation, spelling, and sentence structure errors are
noted.
Scholarly resources are not in APA format.
0–13 points
Total Points Possible= 200 Your score= A quality assignment
will meet or exceed all of the above requirements.
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