Part 3: Diagnosing the Change (Due Week 4)

Select a Diagnostic Model (see Chapter Five) that you utilize to review aspects of change activities and actions that have been taken by the companies chosen. Here we are looking at the “parts” of the companies as well as their strategies, as surmised by your research in Part 1. It is acknowledged that this information will not be complete, as you are looking at these companies as an outsider; but a thoroughly researched paper will give enough data to allow some (well-defended) assumptions on your part.

Here’s what to do:

1. Choose one Diagnostic Model (i.e. 6-box, 7S, congruence, or etc.) to apply to the two chosen companies. Choose the model which you feel best identifies and measures the relevant aspects of the organization’s performance and therefore the diagnostic choices made will affect your findings.
2. Apply the data obtained in your research through an analysis of the appropriate chosen model. This will allow you to create a diagnosis of where each company is today (as per the criteria of the model).
3. Create a SWOT Analysis for each of the two chosen companies change plans/programs, utilizing information obtained in the diagnosis. (Strengths, Weaknesses, Opportunities, Threats.)
4. Compare the two company analyses to each other and offer your perspective (value judgment) of the effectiveness of the changes made to date in each case.
5. Identify potential areas of resistance that may occur and at least one strategy to respond to each. (This will most likely come from your Weaknesses/Threats section of your SWOT. If not, take another look at your SWOT.)
6. Recommendations for further actions within the organizations and the rationale chosen for these recommendations.
7. Write your paper including each of the above sections, and analyses

Grading rubric for paper #3 – Diagnosing the Change:

ItemTotal points

A comprehensive review of the Change Diagnostic model chosen that details the components included as well as some background about the model itself through research from the author(s).

20

Your rationale defending why you chose that particular model. You can utilize a review of internal/external pressures that have affected the companies chosen.

20

A SWOT analysis that you created based on the above. Compare the two company analyses to each other and offer your perspective (value judgment) of the effectiveness of the changes made to date in each case.

20

Potential areas of resistance that were encountered or that you anticipate may be encountered and possible actions to minimize the negative effects of such resistance.

20

Recommendations for further actions within the organizations and the rationale chosen for these recommendations.

20

Use of 4 new references, properly cited.

10