T-Mobile Information SystemsThe sales and subscriptions of T-Mobile started to reduce when the analyzed they foundout that the customers were unhappy about a number of services like poor quality of customercare, the network coverage being uneven charges over wireless services these are from theinternal end another external factor is the rivalry between other service providers. The companywants to install new information technology which would facilitate them attract the customersback.The competitive advantage of information technology:The shortcomings have been researched and understoo ...
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