Northouse, P. G. (2018). Introduction to leadership: Concepts and practice (4th ed.). Retrieved from https://content.ashford.edu/
- Chapter 9: Embracing Diversity and Inclusion
- Chapter 10: Listening to Out-Group Members
- Chapter 11: Managing Conflict
Gallanan, G. A., Benzing, C. D., & Perri, D. F. (2006). Choice of conflict-handling strategy: A matter of context. Journal of Psychology, 140(3), 269-288. Retrieved from the EBSCOhost database.
TED (Producer). (2010). Stefan Wolff: The path to ending ethnic conflicts (Links to an external site.)Links to an external site.[Video file]. Retrieved from http://www.ted.com/talks/stefan_wolff_the_path_to_ending_ethnic_conflicts.html
Discuss the advantages and disadvantages of different styles of approaching conflict. Which approach do you use? Give an example of why you used this approach.
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