Using metrics to assess organizational/program efficiency and effectiveness
According to McLaughlin and Olson (2012), “a key component of effective operations is the ability to move strategy to action” (pg. 13). Once a health care organization has a strategy, it is then necessary to select the accurate assessment tool to implement the strategy. Balance scorecards, strategy maps, and dashboards are three organizational assessment tools that are used frequently to move a strategy into action.
- Read the article, The balanced scorecard, strategy maps and dashboards: Why are they different? at the following link:
- Identify two (2) issues from the list of top issues confronting hospitals in 2016 published by the America College of Healthcare Executives ()
- Then choose one (1) tool (balanced scorecard, strategy maps, or dashboards) per selected issue and discuss (from a health care manager perspective) how you would use that tool to minimize the selected issue.
McLaughlin, D. B., & Olson, J. R. (2012). Healthcare operations management(2nd ed.). Chicago, IL: Health Administration Press.
Save your time – order a paper!
Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines
Other samples, services and questions:
When you use PaperHelp, you save one valuable — TIME
You can spend it for more important things than paper writing.