Please read the presentation above and type 1 page on the relationship between EQ, stress, and burnout. in Organizational Communication
Below is some of the context from our textbook.
Emotional intelligence: – this concept
suggest that there are some people who are naturally better at
understanding and managing the emotional
content of workplace relationships
and that emotional intelligence is also a skill that can be
developed through training. – involves both a
clear understanding of the emotional needs of the situation and the
self-awareness and self-control
necessary for using the right emotional display to cope with the
High EQ: have a clear understanding of the rules of emotional display and an ability to follow and adapt those rules as necessary.
Burnout – Which can lead to negative psychological, physiological, and organizational outcomes. – referring to â€œwearing outâ€ from the pressures of work.
Environmental factors that are difficult for an individual to
Workload, role conflict, life events, home/work conflict
Strain that results from ongoing stressors:
Emotional exhaustion, depersonalization, decreased personal accomplishment
Physiological, attitudinal, and organizational results of
Coronary heart disease, high blood pressure, low job satisfaction, less commitment turnover
Stressors – create a strain on the individual
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